Insights

We talk about QR codes a lot, but, there’s a good reason why.

Written by
Eklavya Patel
Published on
September 19, 2023

In recent years, QR codes, short for Quick Response codes, have emerged as a powerful tool, revolutionizing the way we access information and engage with the world around us. These matrix barcodes, once relegated to the realms of logistics and inventory management, have found new life in the digital age, offering a simple yet versatile solution to enhance user experiences. From accessing websites and making payments to sharing contactless menus, these small square graphics have opened up a world of possibilities.

In the world of dining, QR codes have found a particularly fitting home. They address some of the most common pain points associated with the restaurant experience, including waiting for bills, calculating tips, and splitting checks.

Among the myriad of innovative applications, one that stands out is Glyde's QR code on receipt solution. This technology has had a profound impact on how we dine out, making it easier than ever for customers to pay their bills, customize their orders, and even split checks among friends.

This small square graphic on a receipt simplifies the payment process, allowing guests to settle their bills conveniently, split checks effortlessly, and even provides valuable user insights to restaurants. Glyde's QR code on receipt solution is a game-changer for both customers and restaurant staff.

Here’s why:

  1. Seamless Payment Process: When dining at a Glyde-equipped restaurant, guests receive their bill on a receipt with a QR code. Instead of waiting for the server to collect the payment, patrons can scan the QR code with their smartphones.
  2. Customized Ordering: After scanning the code, guests can view the items they ordered directly on their phones. This eliminates the need to rely on memory or handwritten notes, ensuring accuracy in the billing process.
  3. Flexible Payment Options: Glyde offers multiple payment options, including entering credit card information, Apple Pay, and Google Pay. Guests can choose the method that suits them best, making payments quick and convenient.
  4. Splitting Checks with Ease: For groups dining together, Glyde enables each guest to scan the QR code and select the items they ordered. This feature makes splitting the check among friends or colleagues a breeze, reducing the complexity for both guests and servers.

Now, let's explore how QR codes are significantly benefitting restaurant operations:

  1. Enhanced Efficiency: This solution streamlines the payment process, reducing the time servers spend handling transactions. This allows staff to focus more on providing exceptional hospitality, ensuring a memorable dining experience for guests. The lapses in time of handing a check back and forth save an average of 16 minutes per table for every guest.
  2. Data-Driven Insights: Collect valuable user information from guests during the payment process. Restaurants can use this data to gain insights into customer preferences, ordering habits, and demographic information. This information can inform marketing strategies, menu changes, and personalized offers.
  3. Increased Loyalty: By offering a seamless and technologically advanced dining experience, enterprise restaurant brands can attract more on-premise loyalty users to their preferred loyalty providers. This not only encourages repeat business but also strengthens the restaurant's brand and reputation. In 2023, 40% of users converted to our customer brand's associated loyalty provider.
  4. Customer Satisfaction: With Glyde, guests enjoy a hassle-free dining experience. They appreciate the convenience of paying at their own pace and splitting checks effortlessly. This leads to higher customer satisfaction, positive reviews, and word-of-mouth recommendations.
  5. Adaptability and Integration: Glyde's platform can seamlessly integrate with existing restaurant systems, making it a flexible solution for enterprise brands. It can adapt to various restaurant types and sizes, ensuring a smooth transition to contactless payments.

A QR code on receipts at restaurants simplifies the payment process, enhances operational efficiency, collects valuable customer data, and fosters customer loyalty. By embracing this innovative technology, restaurants can provide a modern and convenient dining experience that keeps guests coming back for more, all while optimizing their operations behind the scenes. The future of dining is here, and Glyde is leading the way.

Want to learn more about how you can implement QR codes & Glyde’s tech to simplify operations at your restaurant?

Get in touch with us and we’ll show you what the future holds.

https://www.joinglyde.com/#contact

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